Pre-Sales Role Play #3
Reference check call to a manager within a new company.
Objective
Check the reference, build the relationship, and smoothly transition into a sales call to set up a client visit.
Conduct this role play over the phone and follow the 5 Step Process: 1. Review 2. Demonstrate 3. Conduct 4. Debrief 5. Repeat.
Repeat objections & example rebuttals
All of our staffing goes through HR/VMS. Are you in touch with them?
"I will certainly keep them in the loop. It's equally important that you and I meet to discuss the technical requirements — from there we can discuss next steps. Could we meet quickly for a coffee? I'll be in your area all next week; just let me know the day and time that works best."
I don't need anyone right now.
"That's okay — the best time to begin a relationship is prior to having a need. That way when you do have one, I'm already prepared for what you need technically and for soft skills. We're here for long-term partnerships, so if you're okay with meeting now, I'd be very interested in talking about your team's makeup and its role within the company."
Review criteria
- Did they capture specific details about the hiring process?
- Did they ask about the status of current projects, objectives, team make-up, deliverables and goals?
- Did they close and set up a client visit?
Linked resources
Feedback from your mentor
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